Standards • Compliance • Leadership
Driving operational excellence through rigorous quality assurance, strategic policy planning, and evidence-based practice. Leveraging 25 years of high-stakes public sector experience to ensure regulatory compliance and organisational integrity.
I am a Quality Assurance and Compliance Professional based in Bournemouth. My expertise lies in designing and monitoring rigorous standards frameworks within complex regulatory environments.
With a distinguished 25-year career in Dorset Police, I have developed a deep proficiency in Evidence-Based Practice, policy interpretation, and risk management. I specialise in auditing operational procedures, identifying compliance gaps, and leading teams to implement sustainable process improvements.
I have a person centered approach ensuring policy in practice enables individuals to achieve against organisational expectations. I translate complex statutory requirements into actionable operational protocols, ensuring organisations not only meet but exceed their regulatory obligations.
Designing and implementing internal audit frameworks to ensure consistent service delivery and adherence to standards.
Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (City & Guilds 2021).
Navigation of complex regulatory landscapes, risk assessment, and ensuring full organisational compliance with statutory bodies.
Utilising data-driven methodology to inform policy decisions and drive strategic improvements. (Post Grad Cert qualified).
Key Responsibilities:
• Lead Internal Quality Assurance: Oversee operational training
qualification standards.
• Human Resources (HR): Managing team performance within a high-risk
operational environment, individual and team welfare, and
professional development.
• Risk Management: Critical decision-making in high-pressure
environments.
• Policy Implementation: Translating national policy and guidelines
into local procedures.
Managed commercial operations and Human Resources functions. Demonstrated early leadership in a commercial educational setting.
Focus on Human Resources and operational management within an outdoor education centre.
Advanced study in utilising research and data to inform professional decision-making and policy formulation.
Interested in working together? I'd love to hear from you.